Yesterday I got my first job that was not a referral from a friend. I really appreciate the work that my friends have sent my way and please keep sending it! A couple of weeks ago I went around the neighborhood with flyers that advertised my services. I also put up the FASiT web site. I was a little disappointed that I was not getting any bites from my (attempt at) advertising but that all changed a couple of days ago when a woman called needing help with her computer. I was so excited I took a shower and got dressed in my official work gear which consists of a polo and khaki’s. Isn’t that what all PC techs wear? With my trusty laptop and a stack of business cards that could choke a cat I was ready! Actually my cat Casper did get hold of my business cards and tried to eat the rubber band that held the cards! Crazy fuckin’ cat!
I was greeted at the door by a VERY large German Shepard. I felt a little like the mail man. Thank God I'm not scared of dogs. Fortunately the lady's dog was a pussy cat. The lady's PC problems were minor and I wasn’t even there 20 minutes but I do think her and her husband were pleased with my service. Who wouldn’t be? Once I pour on the charm and flash my infectious smile full of dimples it would make anyone my customer for life. I have developed a definite flair for dealing with customers. I think that comes from years of retail work while in college. Let’s not forget my most difficult customer while I was working for Compaq, Motorola! I have learned that PC repair is 30% knowledge and 60% personality. Fortunately I have 100% of both! Keep those referrals coming!

